With the lean order entry module, sales transactions can be managed from a single screen, streamling the operation and making it easier to process the order.
This lowers selling, general and administrative costs (SG&A) and makes the sales process as efficient as possible, leading to businness efficiencies and increased customer satisfaction.
Effective sales order processing links all consumer products activities in a chain of closely integrated processes. The Netweaver component of Sales and Distribution, which generates a workflow for the S&D department based on linked documents, makes effective sales order processing possible.
In addition to pre-sales activities that are not part of this business process procedure, the sales and distribution cycle encompasses sales order processing, procurement, delivery, billing and payment. The sales and distribution component models all those processes using electronic documents, each of which is linked to its preceding and subsequent documents.
A sales document is created in order processing. At delivery processing the delivery is created, then picked and goods issue is posted. In the billing process that follows, an invoice is created and, if necessary, released to financial accounting.
Incoming payments are documented in payment processing and then posted in financials.
The document covers the extended sales order processing scenario, including functionalities such as material substitution, free goods, and material exclusion.
Well at the technical end of it I had an opportunity to work on Lean Order API which facilitates the creation of ERP SD Documents via SAP CRM Web UI. The standard sales order details may be configured to create SD documents from CRM but as the sales order details are enhanced at the ERP end we fail to capture from CRM. lord API provides an option for mapping to maintain data integrity. The extra fields can be created and and mapped via structures in ERP and are also maintained in the maintenance view.
